If you have a network problem, forget admin password, or are unable to access you WD My Cloud, a hard reset could solve your problem. Note that you may try a soft reset before. The hard reset will

I only registred to thank all contributors for they efforts to get WD My Cloud working and to share my experience in resolving all my problems. I purchased the device just for backups and for remote access via ftp. At the initial setup my device updated to FW4. Via ssh I stopped all indexing services like described here ("workaround"). 1. WD Backup will not backup files when the files are in use during the backup process. Therefore, stop using the file during the backup. 2. WD Backup will not backup all files including large files. WD Backup does not see my drive. WD Backup not seeing my drive may be caused by various reasons. I noticed that my camera on my mobile phone stopped backing up 2 weeks after I setup the dang thing. I read you have to clear the cache. I tried that and it worked once! has not updated since. Fix WD external hard drive not working/responding issue. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now: Method 1. Update WD external hard drive driver to make it work. 1. I have two WD devices connected to my Router: WD MyCloud Mirror and a WD MyCloud. The Mirror device works perfectly when connected via local or other WiFi; and it works well using 4G devices. My WD MyCloud works perfectly when connected via local or other WiFi; but DOES NOT WORK when attempting to be accessed remotely either via WiFi networks or 4G devices. I am getting a Network Connection

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I only registred to thank all contributors for they efforts to get WD My Cloud working and to share my experience in resolving all my problems. I purchased the device just for backups and for remote access via ftp. At the initial setup my device updated to FW4. Via ssh I stopped all indexing services like described here ("workaround").

Also find our how to recover your lost or deleted data from hard drive using this file recovery tool http://bit.ly/2DajSKZ.

I noticed that my camera on my mobile phone stopped backing up 2 weeks after I setup the dang thing. I read you have to clear the cache. I tried that and it worked once! has not updated since. Fix WD external hard drive not working/responding issue. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now: Method 1. Update WD external hard drive driver to make it work. 1. I have two WD devices connected to my Router: WD MyCloud Mirror and a WD MyCloud. The Mirror device works perfectly when connected via local or other WiFi; and it works well using 4G devices. My WD MyCloud works perfectly when connected via local or other WiFi; but DOES NOT WORK when attempting to be accessed remotely either via WiFi networks or 4G devices. I am getting a Network Connection Method 1: Add a Windows Credential for your WD My Cloud account . The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. It seems to have something to do with the explorer. 1) Case 1: A network drive on the NAS is password protected (username password on the MyCloud) - Using the "old" net use functionality allows to connect to the drive and then it will show-up in In addition, other situations on WD Backup not working may also happen in Windows 10/8.1/7, including WD Backup missed backup, WD Backup stuck on preparing backup, WD Backup does not see my drive, and so on. What if WD Backup is not working in Windows 10/8.1/7? Or what if WD Backup has stopped working suddenly?